I received a letter from the management company stating that they had received an “official complaint” that smoke originating in my unit has continually permeated into surrounding units.

I received a letter from the management company stating that they had received an “official complaint” that smoke originating in my unit has continually permeated into surrounding units.

The neighbor’s boyfriend smokes and drinks all day. My apartment stinks even though I keep the windows closed. What can I do?

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The elevator at my building has been out of order for more than a month, and we have no indication that repairs will take place anytime soon. This situation has made life miserable for people on the upper floors, who must lug laundry and groceries up to six flights.